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A new survey by YouGov, commissioned by the Advisory, Conciliation and Arbitration Service (Acas) - polled 1,014 employees and found that 3 out of 5 (63%) workers in the UK feel stressed because of the rising cost of living and only 36% of employees do not feel stressed.

Susan Clews - Chief Executive of Acas, said:

"The cost of living pressures are having a huge impact on many people's lives at the moment and our poll reveals that a substantial proportion of workers are feeling stressed as a result.”

She continued:

"Employees should also look after their own mental health and have some coping strategies to help manage stress. Acas has advice that can help to avoid problems building up and lead to improved morale at work."

Acas’ advice for workers to support their own mental health and wellbeing includes:

  • talk to people you work with or friends about how you're feeling
  • speak to your manager about how you're doing and your situation
  • reflect on what helps you feel more positive and what does not
  • make time for activities you enjoy
  • check with your employer on what support is available at work

To help staff with their mental health, Acas advises employers to do the following:

  • be approachable, available and encourage team members to talk to you if they're having problems
  • keep in regular contact with your team to check how they are coping
  • respect confidentiality and be calm, patient, supportive and reassuring if a staff member wants to have a chat about their mental health
  • clearly communicate the internal and external support available to staff
  • look after your own mental health and get support if you feel under more pressure than usual – this support could be a colleague at work, a mental health network or a counsellor
  • consider offering practical help such as signposting to financial advice or bringing advice providers into work

Susan Clews added:

"Employers that support their employees' mental health at work will be able to spot the signs, help manage them and create an environment where staff can openly talk about anything that is causing them stress. Offering practical tips such as signposting to financial advice can also help.”

Advice from the Health and Safety Executive (HSE) is that employers have a legal duty to protect employees from stress at work, by doing a risk assessment and acting on it.

Companies that have fewer than five workers do not have to have written policies, but those with five or more workers are required by law to write a risk assessment.

They advise that:

“Any paperwork you produce should help you communicate and manage the risks in your business. For most people this does not need to be a big exercise – just note the main points about the significant risks and what you decided.”

To help record any findings they offer a risk assessment template, and on their website there are example risk assessments on stress, that may help employers in small businesses.

Anthony Browne - MP for South Cambridgeshire and chair of the Treasury Select Committee - will put forward a Ten Minute Rule Bill for the second time on 17th March, which proposes giving employees the right to have their employer pay their pension contribution into a scheme of their own choosing, rather than one chosen by their employer.

The bill proposes making what Mr Browne calls a "small legislative change", which will give employees the right to direct their own pension contributions, plus those of their employer, to a provider of their choice - making sure however that the employer’s contributions stay the same value as the contributions it makes to its existing company scheme. In that way those employees who opt out are not penalised. Additionally, if you have multiple jobs, all your employers would pay into your same single pension.

The objective is a pot for life, sometimes known as the lifetime provider model, so that employees have a single pension pot that they can easily manage and know the extent of their savings.

Mr Browne described the proposal as a “small reform that could, over time, be revolutionary, because if an employee moves jobs, they can keep the same pension, and get the new employer to pay into it, rather than being forced to set up a new one”.

He added:

“My proposal would allow people to build up a pot-for-life, and they would choose the provider.”

In an article on Conversative Home, Mr Browne states that in 2020, the Pension Policy Institute (PPI) estimated that there were eight million deferred pension pots, holding tens of billions of pounds of savings. Whilst many of them are small -according to the Association of British Insurers 2.2 million deferred pots contain under £1000 - the PPI estimate there will be 27 million deferred pension pots by 2035. With so many pots, it becomes easier for people to lose track of them, indeed it is estimated there are now 1.6 million pensions that are lost.

Browne’s long-term aim is that it would be the norm for pension savers to have a single pot for life, making it easier for employees to keep track of their savings and to help ensure a comfortable retirement.

Browne also clarified that this proposal is intended as a "supplement to, rather than a replacement for, the different proposals that the government are currently considering".

This year, the Department for Work and Pensions’ (DWP) is launching the Pensions Dashboard, which will allow people to see what they have in their various pensions - including their State Pension - in a single place online, at any time they choose. However, according to Browne, this “doesn’t stop millions of pension pots proliferating in the first place.”

Thousands of workers with holes in their UK state pension pots have been given extra time to top up any missing national insurance years between 2006 and 2016.

The deadline, which was originally 5th April 2023, has been extended to 31st  July 2023, while the price of filling any gaps will be frozen at current costs during this period. The move comes as helplines run by the Department for Work and Pensions and HMRC have been overwhelmed, meaning that people cannot get through to access vital information.

In a written ministerial statement, Financial Secretary to the Treasury Victoria Atkins said:

“HMRC (HM Revenue and Customs) and DWP (the Department for Work and Pensions) have experienced a recent surge in customer contact.

“To ensure customers do not miss out, the Government intends to extend the April 5 deadline to pay voluntary NICs (national insurance contributions) to July 31 this year.

“This applies to years that would otherwise have been out of time to pay after April 5, up to and including the 2016/17 tax year. All voluntary NICs payments will be accepted at the existing 2022/23 rates until the July 31.”

The extension now means that many people with gaps in their national insurance contributions (NICs) between 2006 and 2016 and who would not therefore have been on track to get the full state pension, have more time to get the information they need  to decide whether to make any voluntary NICs HMRC. Qualifying years are usually gained through employment or by claiming certain benefits, however those that don’t have enough can pay to fill any missing years.

 Victoria Atkins added:

“We recognise how important state pensions are for retired individuals, which is why we are giving people more time to fill any gaps in their national insurance record to help bolster their entitlement.” 

After the deadline, anyone seeking to contribute will only be able to backfill gaps from the previous six tax years.  This is because "transitional arrangements" which were put in place when the new state pension system was introduced in 2016 will have ended.

According to a survey released last week by the campaign group Pregnant Then Screwed, 11% of parents say that childcare costs are the same or more than their take home pay.

Additionally, the report - which surveyed more than 24,000 parents -  found that amongst those who use professional childcare services such as nurseries and childminders, 22% said the costs are more than half of their household income.

This makes the UK’s childcare costs amongst the top three most expensive in the world, according to data from the Organisation for Economic Co-operation and Development (OECD) - mainly because the government invests relatively little in childcare compared to other developed countries.

The high cost of childcare means that 32% of parents disclosed that they have had to rely on some form of debt to cover the costs and 45% state that they have had to choose between paying for childcare or household essentials. For a huge 76% of mothers who use professional childcare services, it is no longer financially viable for them to continue working.

Joeli Brearley, founder and CEO of Pregnant Then Screwed, said:

“Parents are at the end of their tether. Many have now left the labour market, or work fewer hours, because our childcare system has been abandoned by this government.”

Although childcare costs affect both parents, it is usually mothers whose earnings stop rising so quickly or even fall. Around 1.7m women in the UK cannot work as many hours as they want due to childcare issues and frequently have periods of part-time employment which stops them from advancing their careers and earnings. 

Becca Lyon, Head of Child Poverty at Save the Children UK said:

“The evidence of our broken childcare system is there in plain sight – it is not working for parents, children, or providers. These statistics confirm what we are hearing from the parents we support – many of them would love to get back to work or increase their hours, but they simply can’t afford to.

We need a childcare guarantee – universally accessible, affordable childcare from the end of parental leave to the end of primary school. This would allow all children to benefit from quality childcare and early education and help parents get into work.”

According to new analysis published by the Trades Union Congress (TUC), 3.5 million people did unpaid overtime in 2022, putting in an average of 7.4 unpaid hours a week. The TUC is therefore urging companies to stop relying on staff doing extra hours for free and last week staged their 19th annual Work Your Proper Hours Day.

In 2022, UK employers claimed £26 billion of free labour because of workers doing unpaid overtime, while the government claimed £8.6 billion worth of unpaid overtime from public sector staff last year. One in seven public sector workers (14.8%) did unpaid overtime, compared to one in nine (11.7%) in the private sector.

By occupation, Chief Executives topped the list of those doing the most unpaid overtime - averaging 13.2 hours a week. Teaching staff were next, on 12.1 hours, with Finance Managers putting in 11.3 hours and Managers in production and health care working an extra 10 hours a week.

Despite this, unpaid overtime was lower than the previous year, in 2021.  The number of workers doing unpaid overtime was down from 3.8 million and how many hours of unpaid overtime worked, down from 7.6 hours in 2021.

By publicising Work Your Proper Hours Day, the TUC are encouraging employees to take proper lunch breaks, as well as finishing work on time. To support staff, management are asked to set reasonable workloads and also leave on time, thus setting an example.

TUC General Secretary Frances O'Grady said:

"Few of us mind putting in some extra time when it's needed, but if it happens all the time and gets taken for granted, that's a problem.

"So make a stand today, take your full lunch break and go home on time.

"The best bosses understand that a long-hours culture doesn't get good results.

"So we're asking managers to set an example by leaving on time too."

According to analysis published by the TUC, 23rd February 2023 was first day of this year that the average woman in paid employment effectively stopped working for free - because of the gender pay gap.

Based on analysis of the Annual Survey of Hours and Earnings (ASHE) data from the Office for National Statistics (ONS), women in the UK earned, on average, 14.9% less than men in 2022 - so whilst men are paid from January 1st, women will essentially work for free for the first 53 days - nearly eight weeks - of the year.

The gender pay gap is calculated using median hourly pay for all male and female employees. The median is the middle amount when all wages are listed from smallest to highest, as opposed to the mean, which is found by adding all wages together and dividing by the number of people. The ONS figure is based on hourly pay, rather than weekly or annual pay but this would give a bigger gap as on average women work fewer hours than men.

The figures also exclude overtime and bonuses - although there is evidence of larger gender pay gaps for bonuses than for regular pay - but does include part-time employees, however removing them narrows the gender pay gap to 8.3%.

The analysis shows that the widest gender pay gap is for women between the ages of 50 and 59, at 20.8% - who work the equivalent of 76 days for free, until 16th March 2023. Women aged 60 and over have a gender pay gap of 18.4% and work the equivalent of 67 days for free, until 8th March 2023. 

Once a woman has children, their earnings stop rising so quickly or even fall, as they are still much more likely than fathers to be primary carers for dependent children. They therefore frequently have periods of part-time employment which stops them from advancing their careers and earnings. This is in direct contrast to men who become fathers and even experience a wage ‘bonus’, earning 22% per cent more than similar men without children who are working full-time at age 42.

TUC General Secretary Paul Nowak stated:

“It’s clear that the gender pay gap widens dramatically once women become mums……And both parents need to be able to share responsibility for caring for their kids. Dads and partners need better rights to well-paid leave that they can take in their own right. Otherwise, mums will continue to take on the bulk of caring responsibilities - and continue to take the financial hit." 

The longest wait for Women’s Pay Day comes in finance and insurance where the gender pay gap stands at 31.2% - the equivalent of working free for 114 days, nearly a third of the year. In education, the gender pay gap is 22.2% - the equivalent of 81 days, or more than a fifth of the year.

Paul Nowak added:  

“Working women deserve equal pay. But at current rates of progress, it will take more than 20 years to close the gender pay gap. 

“That's just not good enough. We can’t consign yet another generation of women to pay inequality. 

“It’s clear that just publishing gender pay gaps isn’t working. Companies must be required to publish action plans to explain what steps they’ll take to close their pay gaps. And bosses who don’t comply with the law should be fined. 

“The pandemic highlighted that we can do more to help women balance their caring responsibilities and work. Flexible working is key to keeping mums in jobs and is our best way of closing the gender pay gap. 

“We should change the law so that all jobs are advertised with all the possible flexible options clearly stated. And all workers must have the legal right to work flexibly from their first day in a job.” 

According to the latest figures from HM Courts and Tribunals Service, the backlog of employment tribunal cases has continued to rise, with 50,518 cases outstanding compared to 47,041 a year earlier in December 2021.

The figures also showed that 2,363 new claims were submitted in December 2022 whereas 2,301 were disposed of.

The Law Society maintain that since Employment Tribunal fees were abolished in 2017, there has been a significant rise in the number of claims - for example, the number of Employment Tribunal decisions relating to flexible working have increased by 52%. However, the Tribunal service have not received any additional resources to make prompt decisions, with one of the key issues being a lack of judges. Cases - which may deal with matters such as unfair dismissal, unpaid wages and redundancy claims, to whistleblowing and unlawful discrimination - are often listed for a hearing 12 months after a claim has been made, with more complex cases sometimes taking over two years to get a judgment.

Law Society President Lubna Shuja stated:

“Since Employment Tribunal fees were abolished in 2017, the number of claims has increased, but this has not been matched by the resources needed to deliver justice promptly for those turning to the tribunal.

They continued:

“Being involved in an employment claim is extremely stressful for employees and employers,”

“Long delays only add to the stress for people already worried about their job, their finances or their reputation.

“The government needs to ensure Employment Tribunal claims can be heard in a reasonable timeframe to enable individuals and businesses to resolve their issues and move on.”

“We know one of the key issues is a lack of judges. Efforts should redouble to ensure the tribunal has the experts it needs to function at maximum capacity.”

An international poll, commissioned by recruiter Randstad UK, has found more workers in the UK say that they would not work at all if money was no object, than any comparable workforce in the world.

The global study polled 27,250 workers from around the world and found that well over half (60 per cent) of workers in the UK would choose not to work if money was no object, compared to the average of 47 per cent of twenty of the UK’s European peers - including Germany, France, Italy, Spain, the Netherlands, Turkey, Poland, Sweden, Belgium, Norway, Austria, Denmark, Romania, the Czech Republic, Portugal, Greece, Hungary, Slovakia, Bulgaria, and Luxembourg.

Switzerland, Austria, and Romania had the fewest workers who would quit with 38, 37, and 36 per cent respectively.

Victoria Short, Chief Executive of Randstad UK, said:

“Although there might be very good reasons why people are not currently participating in the workforce - the rising cost of childcare; the need to care for elderly relatives; long-term health conditions; extending their time at university - this research poses a hypothetical question unconstrained by real-world considerations.  The answer suggests economic inactivity is more popular here than in other countries.  Willingness to participate in the workforce appears to be a peculiarly British problem.

“This could be because the UK has such stressful working conditions that the average employee can only dream of getting away from - that employers in the UK aren’t giving workers what they want or need. 

“Treating your staff right is the way to success.  That means more flexible, remote and part-time options, improving workplace culture, and doing more to ensure people don’t burn-out from stress and unrealistic workloads.”

The research also posed additional questions which highlighted other concerns. For example, participants were asked  “How do you feel about your employer and your likelihood to stay with them?” to which 15 per cent of UK employees replied that they were not committed to their employer.  A further 11 per cent said work was not important in their life and 12 per cent felt that their job did not give them a sense of purpose.

Victoria Shortadded: “….finding a fulfilling job has never been more important.  There’s no point being miserable and just hanging in there.  People need to get out there and find work that feels good”.  

Research from the Social Market Foundation (SMF) think tank has found that just 25% of people from ethnic minorities have a workplace pension and among black people, only 23% have a pension. This is well below the national rate of 38%. 

The research found that ethnic minorities were putting themselves at risk of financial hardship in later life by not saving into a private pension, as they are more likely to think the state pension will be enough to provide for a decent retirement. They are also more sceptical than others about the value of private pension savings.

The SMF believes this puts many  ethnic minorities in the UK at “greater risk of hardship in old age as the state pension and their savings may turn out to be insufficient for their needs.”

Niamh O Regan, Researcher at Social Market Foundation, said:

“Longer lives and rising costs mean that building a solid private pension is a necessity for just about anyone who wants a comfortable retirement. Too many people from ethnic minorities are at risk of hardship in later life because they’re not saving into a pension and putting too much faith in the state pension.”

Despite the lack of provision of a private pension, 63% of ethnic minorities describe themselves as being confident of having enough money to live on in retirement, compared to 56% of the white population and 16% of the ethnic minorities believe the state pension will be sufficient, compared to 12% of the general population.

To address the problem, SMF have made several recommendations, including an overhaul of the pensions auto-enrolment rules to bring workers on lower incomes into the workplace pension system. Currently ethnic minority workers are often left out because they do not meet the qualifying threshold of earning £10,000 a year.

Additionally, the think tank asked the financial services industry to do more to build ethnic minorities’ trust in pensions and savings products.

McDonald’s has signed a legal agreement with the Equality and Human Rights Commission (EHRC) after concerns about how it has handled sexual harassment complaints from its UK staff.

The agreement - known as a Section 23 agreement - commits McDonald’s to implementing a number of measures to protect workers. They include a zero tolerance to sexual harassment, improving managers’ responses to complaints, increasing training, implementing policies and carrying out anonymous surveys on staff. The agreement covers all franchised restaurants but does not include chains in Ireland or overseas, such as in the USA.

CEO of McDonald’s UKI - Alistair Macrow - said:

“We will partner with the EHRC to bolster our best practice training and reporting approaches across our business to ensure that our values are understood, lived and acted upon across our organisation. Harassment and abuse have no place in our society or at McDonald’s.”

Chairperson of the EHRC - Lady Falkner - said:

“We are pleased that McDonald’s has signed this agreement to signal their intent to make their restaurants safe places to work. The improvements they put in place can set an example for others to follow, whether in the hospitality industry or elsewhere.”

The chain has been at the centre of allegations of failing its workers regarding sexual harassment claims, for several years now. In 2018, employees in several US cities went on strike to protest against the fast-food giant’s alleged failure to prevent or deal with harassment in the workplace. Subsequently, it emerged that at least 50 employees globally had filed legal claims against them in just five years, leading to the company announcing in 2021 they would require staff around the world to undergo anti-harassment training.

Whilst it is not clear exactly how many complaints have been made in the UK, in 2019 The Bakers, Food and Allied Workers Union (BFAWU) claimed that more than 1,000 cases had been reported in the UK and cited the “toxic culture” in restaurants.

Ian Hodson - President of the BFAWU - stated:

“It’s shameful that one of the richest corporations on the planet doesn’t take sexual harassment seriously until we raise it.

I pay tribute to all our members who have spoken out on this issue and encourage McDonald’s to work with us in ending sexual harassment.”

CEO of McDonald’s UKI - Alistair Macrow - added:

“As one of the UK’s leading employers, the safety and wellbeing of our people is our absolute priority. It is hugely important to me that everyone in our organisation feels safe and respected at all times - this is core to the values of our business.”

A former manager employed as an Account Director by Tango Networks -  a communications firm - has been awarded more than £71,000 compensation by an Employment Tribunal after being unfairly dismissed by way of age discrimination.

The Claimant - Mr Jones - started working for the company in 2019 when he was 59 years old. His salary was £60,000, plus up to £40,000 of commission which was made through the number of sim cards he sold through resellers.

In 2020, the company were looking to recruit a new salesperson and Mr Jones recommended someone he knew - Mr Grimes - to his boss, Mr Hesketh.

Mr Hesketh had 16 candidates for the vacancy and interviewed three, including Mr Grimes. Mr Grimes was 57 at the time, whilst the other two candidates were in their 40’s.  After concluding the interviews, the Tribunal were told by Mr Jones that Mr Hesketh remarked to him that “a lot of the candidates we were interviewing were a mirror image of me, white middle aged men and that it was a shame that we did not attract more diversity into the application process”. The Tribunal also heard that Mr Hesketh had described desirable colleagues or candidates as 'high energy', 'energetic' and 'youthful'.

On 18th December 2020, a note from Mr Hesketh to the company's CEO said he wanted to offer the two candidates the job, on the 'provision' they 'move Mark on very early in Jan 2021'. Subsequently, Mr Jones had a panic attack during a week off in late December which meant that he was off work until early January 2021.

Tango put to the Tribunal that 'move him on' had meant 'move his performance on'  and argued that it had not meant it to mean they should replace Mr Jones before he had two years' service. The Tribunal rejected this, concluding that there had been a firm plan to dismiss Mr Jones.

When he returned to work in January 2021, Mr Jones was subject to a performance appraisal where Mr Hesketh raised an issue about him not negotiating a deal with a client and placed him on a performance improvement plan (PIP).   Mr Jones disputed the need for a PIP and put in a grievance stating that the real reason for the plan was his age and that Mr Hesketh wished to replace him with a younger person.

In a grievance outcome letter in February, all Mr Jones’ complaints were unsupported, leading to his resigning from the company.

In his resignation letter, Mr Jones wrote:

“I am shocked, appalled and saddened at the blatant manipulation and lies set out in the grievance report and believe this is only designed as a tick box exercise to make me look bad and to further a performance management process which should never have been carried out in the first place.” 

The Tribunal ruled the grievance process had not been dealt with 'impartially' and that it had merely been a rubber stamping exercise.

Employment Judge Ian Miller, said:

“We have found that the respondent did seek to dismiss Mr Jones at the meeting on 18 December and thereafter subjected him to a PIP process with the intention of dismissing him.”

With regard to the age discrimination claim, Judge Miller said:

“Mr Jones was replaced, initially, by at least one younger person doing the same job.

Mr Hesketh referred to wanting to change the dynamics of the team, and he wanted a more diverse workforce. 

In our view, the evidence about this is enough to reverse the burden of proof. We could conclude that, whether consciously or unconsciously, Mr Hesketh perceived Mr Jones as un-dynamic and he associated more dynamic people with the characteristics of younger people.”

Compensation for Mr Jones amounted to £71,441.36 which included a sum of £28,807.05 for unfair dismissal and £20,000 for injury to feelings.