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A recent survey conducted by Reward Gateway - a leading employee engagement firm - has shed light on the prevailing sentiments among UK workers, revealing a stark picture of dissatisfaction and burnout in the workplace. The survey, which polled 2,000 full-time employees across the UK, underscores the urgent need for employers to address pressing concerns related to pay, recognition and mental health support.

The findings indicate that a significant majority of UK workers, almost two-thirds (63%), are clamouring for a pay rise. This demand comes at a time when the cost-of-living crisis is exacerbating financial pressures on households across the nation.

Moreover, with nearly a third of respondents (30%) reporting burnout and one-fifth (20%) expressing outright misery at work, it is evident that financial remuneration is not the sole concern for employees.

The survey highlights the detrimental effects of workplace stress, with over a third of respondents (36%) admitting to feeling stressed. Additionally, a concerning number of workers described themselves as feeling lonely (19%) and anxious (27%) in the workplace, indicating a pressing need for employers to prioritise mental health support initiatives.

Excessive workload emerged as the primary driver of burnout, cited by almost half of respondents (49%). Despite the heavy demands placed on employees, a significant proportion feel undervalued, with well over half (59%) expressing that they do not frequently feel appreciated or recognised by their superiors.

Another troubling revelation from the survey is the lack of a sense of belonging experienced by a considerable portion of the workforce. Nearly half of respondents (49%) reported feeling disconnected from their workplace, with reasons ranging from a perceived lack of common ground with colleagues to instances of workplace bullying. The fact that 10% of respondents admitted to experiencing bullying highlights the need for employers to foster inclusive and respectful work environments.

In response to these challenges, a majority of employees (60%) are calling on their employers to prioritise financial wellbeing initiatives. Additionally, there is a clear desire for increased recognition and rewards from employers, with two-fifths of respondents (43%) expressing this sentiment. Alarmingly, more than half of the workforce (55%) feel that their financial wellbeing is inadequately supported by their employers.

The survey also indicates a concerning trend of employee turnover, with over half of respondents (57%) admitting to having considered leaving their current employers for new job opportunities within the last six months. This attrition not only poses challenges for businesses in terms of talent retention but also underscores the imperative for employers to address the underlying issues contributing to employee dissatisfaction.

Nebel Crowhurst - Chief People Officer at Reward Gateway - said:  

“British workers are struggling. They are struggling mentally, with their workloads and are reporting burnout. Add to this the fact that they don’t feel sufficiently supported in the face of the cost-of-living crisis, and it paints a miserable picture for British workers.    “UK workers clearly need help. Pay is one solution but needs to be part of a holistic support package – rewards, subsidies, benefits, and appreciation, all go towards helping employees in time of crisis.”

Goldman Sachs, a titan of Wall Street, has found itself under scrutiny yet again as it discloses a widening gender pay gap within its UK operations. The financial behemoth recently unveiled that the disparity in average hourly pay between men and women at its UK entity, Goldman Sachs International (GSI), has surged to 54% in 2023, up from 53.2% in the previous year. This marks the highest disparity recorded over the past six years, underscoring a persistent struggle to foster gender equality within the organisation.

Furthermore, the gender pay gap at Goldman Sachs Asset Management International, another key subsidiary, has also ballooned to 54.1% in 2023, up from 51.3% in the prior year. These figures shed light on the stark reality that despite regulatory efforts and corporate pledges, the financial giant continues to grapple with gender imbalance and unequal compensation practices.

A deeper dive into the data reveals that while there has been an uptick in the recruitment of women in junior positions, the progression to higher-paying roles remains sluggish. At GSI, women now occupy a significant 64.6% of the lowest paid jobs but represent a mere 24.3% in the highest paid positions. This imbalance not only reflects a systemic issue within the organisation but also highlights the broader challenges faced by women in climbing the corporate ladder.

In response, Goldman Sachs issued a statement acknowledging the need for concerted action. A spokesperson emphasized that the gender pay gap report does not consider pay differentials in similar roles or tenure, indicating a broader systemic issue that needs to be addressed. The company expressed a commitment to enhancing the representation of women at the senior-most levels of the firm, recognising the imperative for diversity and inclusivity in driving sustainable growth and financial opportunity.

David Solomon - the Chair and Chief Executive of Goldman Sachs - had previously set ambitious targets to bolster gender diversity within the organisation. In 2020, he articulated a vision for women to comprise 40% of vice-president roles globally by 2025, underscoring the strategic importance of fostering a diverse workforce. While the company has made some progress - with women accounting for approximately 32% of vice-president hires last year - the widening pay gap highlights the urgency for more concerted efforts in promoting gender parity.

Goldman Sachs is not alone in facing scrutiny over gender pay disparities. Since 2017, UK companies with 250 or more employees have been mandated to publish their gender pay gap data, reflecting broader governmental efforts to address inequities in compensation and leadership representation. The persistent challenges faced by Goldman Sachs serve as a stark reminder of the entrenched nature of gender inequality within the financial sector and the imperative for decisive action to drive meaningful change.

The justice system in England and Wales is facing an unprecedented challenge as the backlog in Crown courts has reached a record high, casting doubts on the government's ambitious targets for clearance.

Newly released figures from the Ministry of Justice paint a concerning picture, indicating that the backlog has soared to 67,573 cases between October and December 2023. This marks a significant increase from the previous year's quarter, with the backlog steadily climbing throughout 2023. Despite efforts to address the issue, the number of outstanding cases open for over a year continues to rise, comprising 28% of the total backlog.

The president of the Law Society - Nick Emmerson - has attributed this crisis to decades of underfunding and cuts, which have resulted in a justice system that is failing both victims and defendants. Victims and defendants are experiencing excruciatingly long waits to access justice, with thousands of cases lingering unresolved for more than two years. The deteriorating condition of courtrooms, coupled with insufficient judges, lawyers and court staff, further exacerbates delays. Additionally, changes to legal aid eligibility criteria and prison overcrowding contribute to the mounting pressure on the justice system.

Despite a 4% decrease in the volume of new cases and a 1% decline in disposals (completed cases), the backlog continues to swell, indicating deeper systemic issues. The Victims' Commissioner for England and Wales - Baroness Newlove - has expressed grave concern over the situation, emphasizing that no victim should endure years of waiting for their case to be heard. Urgent and creative interventions are deemed necessary to address this crisis and safeguard the fundamental right to access justice.

The Law Society of England and Wales has echoed these concerns, warning that the failure to invest urgently in the criminal justice system jeopardises access to justice for all. However, the Ministry of Justice contends that Crown courts are currently handling more cases than at any point since 2019 and the backlog is expected to rise further due to higher caseloads.

Baroness Newlove has highlighted wider systemic problems within the justice system, suggesting that the backlog cannot solely be attributed to pandemic-related disruptions or last year's barristers' strike. Chronic and unacceptable delays are becoming entrenched in the system, posing a significant threat to justice. With 17,790 cases outstanding for a year or more, urgent action is imperative to prevent these delays from becoming normalised.

The staggering backlog in Crown courts underscores the urgent need for comprehensive reforms and increased investment in the justice system. Failure to address these challenges not only undermines the rights of victims and defendants but also erodes public trust in the legal system.

In a significant move towards bolstering workplace protections for new parents, the Protection from Redundancy (Pregnancy and Family Leave) Act 2023 is set to bring about substantial changes in employee rights - effective from 6th April 2024. These changes mark a pivotal moment in employment law, ushering in greater safeguards for pregnant employees and those returning from family-related leave.

Under the provisions of the new law, redundancy rights are extended to encompass a broader spectrum of circumstances surrounding pregnancy and family-related leave. From the moment an employee discloses their pregnancy to their employer, they are entitled to enhanced protections against redundancy. This safeguarding extends until 18 months following the expected week of childbirth, the child's birth date, or the date of adoption, for employees returning from maternity leave, shared parental leave, or adoption leave.

One of the most notable changes is the obligation imposed upon employers to offer suitable alternative employment to employees falling within these categories during a redundancy situation. Previously, this safeguard was primarily extended to employees on maternity leave, shared parental leave, or adoption leave. Now, pregnant employees also stand to benefit from this essential protection, a move that has been advocated by unions and the Labour party for some time.

However, with these significant changes on the horizon, it's imperative for organisations to be adequately prepared. Recent research by employment law and HR consultancy WorkNest revealed that a substantial majority of organisations lacked clarity regarding their new obligations once the law comes into effect. Therefore, proactive measures must be taken to ensure compliance.

The introduction of these enhanced redundancy protections reflects a broader societal shift towards inclusivity and equality in the workplace. Charities, MPs, and equality campaigners have long advocated for such changes, highlighting the prevalence and detrimental impact of pregnancy and maternity-related discrimination. The Equalities and Human Rights Commission's estimation of the annual cost of such discrimination - between £47 million and £113 million every year - underscores the urgency and necessity of these reforms.

Additionally, the failure to offer a priority employee a suitable alternative vacancy would mean the employee has a claim for an automatic unfair dismissal. This could result in an award of compensation that is not capped and therefore could be a significant sum.

The landscape of discrimination within the UK workplace continues to present significant challenges for young people from ethnic minority backgrounds. Recent research conducted by the Youth Futures Foundation highlights the pervasive nature of prejudice and discrimination faced by these individuals in a professional sphere.

The study - touted as the largest survey of its kind in the UK - surveyed 3,250 young people from ethnic minority backgrounds, revealing alarming statistics. Nearly half of these individuals (48%), related encountering discrimination or prejudice as they endeavoured to enter the workforce. Shockingly, a third of respondents reported experiencing overt racism in the form of remarks, jokes, or banter directed at them within their workplaces. Moreover, a concerning two-thirds admitted to overhearing racist slurs or jokes from coworkers or supervisors, fostering a hostile work environment.

For many young people, discrimination poses a considerable barrier to securing employment and advancing in their careers. A significant proportion of those not engaged in education, employment, or training identified prejudice or discrimination as the primary obstacle hindering their entry into the workforce. Even after gaining employment, discrimination continues to haunt their professional lives, with seven in ten individuals considering changing jobs or industries due to their experiences of discrimination.

The repercussions of workplace discrimination extend beyond professional realms, reaching into the personal lives and mental well-being of affected individuals. The research highlights that discrimination has inflicted a profound emotional toll, with a substantial portion reporting a loss of self-confidence as a result.

Young people participating in the study emphasized the urgent need for employers to prioritise work experience opportunities for those from ethnic minority backgrounds. Additionally, advocating for a zero-tolerance approach to discriminatory behaviour within the workplace is deemed imperative.

Youth Futures Foundation advocates for policy interventions aimed at fostering a more inclusive and equitable work environment. Mandating employers to disclose ethnicity pay gaps and making data on pay, working hours, promotion and senior roles publicly available are proposed measures to promote transparency and accountability.

Lord Woolley, board member at Youth Futures Foundation and founder of Operation Black Vote, said:

“Failure to tackle widespread discrimination could damage young people in the most formative years of their careers. We cannot succeed as a nation if our young people are held back, but if we treat this evidence seriously, we can do better and give all young people a pathway to success.”

As the retirement age creeps upward and financial landscapes evolve, many Britons hold steadfast to the belief that they will retire on time or even earlier. However, a recent study conducted by SmartSave - a Chetwood Financial company - uncovers a stark reality: a significant portion of these hopeful retirees lack a clear financial plan to support their aspirations.

The survey, comprising 2,000 UK adults, reveals that 44% of respondents anticipate leaving the workforce either at the current retirement age of 66 or earlier, a figure that remains consistent despite the impending increase in retirement age to 67 by 2026. This optimism, however, appears somewhat misplaced as it is not always accompanied by prudent financial planning.

Shockingly, only 54% of those envisioning an early retirement have a concrete financial strategy in place. This percentage dwindles further among individuals aged 55 or older, dropping to a mere 48%. For those contemplating a later retirement, the picture is even bleaker, with a mere 28% having a clear financial roadmap for their post-work years.

One of the concerning findings of the study is the prevalent lack of awareness regarding pension arrangements. More than a third (37%) of those aspiring to retire early confess to not knowing the specifics of their pension pots - how many they have and how much they contain. This number rises to 49% among those planning a later retirement. Such ambiguity about one's financial assets can have serious implications for retirement security.

Despite these financial uncertainties, the study identifies a glimmer of proactive financial behaviour spurred by external factors. Approximately 43% of respondents reported being motivated to increase contributions to their retirement savings due to rising interest rates. Moreover, over half (52%) of those surveyed intend to rely primarily on their workplace pension to finance their retirement.

Interestingly, among those aiming for an early retirement, a significant proportion (58%) express intentions to continue working in some capacity post-retirement, whether as freelancers, part-timers, or contractors. This highlights a shifting paradigm where retirement is no longer viewed as a complete cessation of work but rather a transition into different forms of employment.

The implications of these findings are multifaceted. On one hand, there's a commendable degree of optimism and adaptability among Britons regarding retirement aspirations and post-retirement work. On the other hand, there's a pressing need for enhanced financial literacy and planning, especially among older demographics.

To address these challenges, concerted efforts are required from both individuals and institutions. Financial education initiatives should be prioritised to equip individuals with the knowledge and skills needed to navigate the complexities of retirement planning. Moreover, financial institutions and policymakers must work together to develop accessible and tailored retirement solutions that cater to diverse needs and circumstances.

 Andy Mielczarek, Founder and CEO of SmartSave stated:

“The financial sector needs to do more to educate people about their financial wellbeing. Working with savers to help them fully understand their finances and establish healthy, lasting saving habits is an imperative for financial institutions, all of whom have a responsibility to help their customers make their retirement dreams possible.”

The latest findings from the Parker Review Committee highlight significant strides made in enhancing ethnic diversity on corporate boards across the United Kingdom. However, while progress is evident, challenges persist - particularly amongst a few notable companies.

One of the key findings of the report is that 96 out of the 100 largest UK companies now have at least one ethnic minority director on their board. This signifies significant progress since the inception of the Parker Review in 2017, where only 47 FTSE 100 companies had such representation. Additionally, 56 of these companies have exceeded the target, demonstrating a commitment to fostering diversity at the highest levels of corporate leadership.

However, amidst this progress, there are still lingering challenges. The report notes that four FTSE 100 companies - Diploma, Frasers Group, Howden Joinery Group, and Intermediate Capital Group - have yet to meet the ethnic minority representation target. Despite having until the end of 2021 to fulfil this commitment, these companies have fallen behind, raising concerns about their dedication to diversity and inclusion.

Furthermore, while progress has been made in the FTSE 250, with 70% of companies now having an ethnic minority board member compared to 60% in the previous year, there is still work to be done. The deadline for FTSE 250 companies to appoint at least one ethnic minority director is looming, set for December 2024. The Parker Review committee remains hopeful that momentum will continue to build towards meeting this deadline.

In a notable expansion of its scope, the Parker Review included data on board representation from the 50 largest private companies in the UK for the first time. The findings reveal that less than half of these businesses have an ethnic minority director on their board. While the sample size is limited due to the low response rate, it underscores the importance of extending diversity initiatives beyond the listed sector.

The committee emphasizes that private companies represent a significant portion of the UK economy and stand to benefit from ethnic diversity in their leadership just as much as their listed counterparts. With only 36 companies responding to the survey, there is a call for greater participation in future reports to accurately assess diversity efforts across the private sector.

The Parker Review's voluntary census for 2023, conducted jointly with the Department for Business and Trade and sponsored by EY, provides further insights into the progress of FTSE 100 companies. It indicates that 96 of these companies now have ethnic minority representation on their boards, with a rise in the number of ethnic minority CEOs and an increase in the overall percentage of director positions held by individuals from ethnic minority backgrounds.

Looking ahead, the focus remains on meeting targets and driving continued progress in ethnic diversity on UK boards. Initiatives such as the "One by 2024" target for FTSE 250 boards and the ongoing efforts to increase representation in private companies underscore a commitment to creating inclusive and diverse corporate environments.

The concept of a four-day workweek has long been a topic of debate, hailed by some as a solution to improve work-life balance and productivity, while others view it with scepticism, citing potential drawbacks and logistical challenges. The latest battleground in this ongoing discussion is South Cambridgeshire, where the local council's trial of a shortened workweek has ignited controversy and drawn the ire of government officials.

Last year, South Cambridgeshire District Council embarked on a groundbreaking experiment, implementing a four-day workweek for desk-based staff. The trial - originally slated to conclude this March - has recently been extended, much to the chagrin of local government minister Simon Hoare. Speaking to BBC Radio Cambridgeshire, Hoare expressed his disappointment, labelling the council's decision as "hugely disappointing and arrogant."

The crux of the government's opposition to the trial lies in concerns regarding its impact on productivity, service quality and the well-being of employees. Hoare cited a peer review conducted by the Local Government Association, which purportedly found that staff were left "feeling drained" by the condensed schedule and lacked adequate time for training. These findings have fuelled the government's determination to intervene, with Hoare asserting that new legislation could be introduced to halt the trial if necessary.

However, proponents of the four-day workweek argue that the benefits outweigh the purported drawbacks. The council contends that the trial has led to improvements in service consistency and quality, while also facilitating recruitment and retention efforts in a fiercely competitive job market. Under the trial, employees receive full pay for working 80% of their contracted hours, a setup that has been extended to include refuse collection workers.

Bridget Smith - the leader of the council - emphasized the trial's role in modernising work practices and catering to the evolving needs of employees. She highlighted the challenges posed by the government's opposition, lamenting the delay in consulting on the potential implementation of a permanent four-day workweek. Smith stressed the importance of understanding the government's intentions before proceeding with further discussions.

Recent research has shown promising results from trials of the four-day workweek, with many organisations opting to make the policy permanent following successful trials. Yet, the controversy in South Cambridgeshire serves as a reminder that the transition to alternative work models is not without its challenges and detractors and both sides must navigate a delicate balance between innovation and tradition, weighing the potential benefits of a shortened workweek against concerns regarding its feasibility and impact.

Whether South Cambridgeshire's pioneering trial will pave the way for broader adoption of the four-day workweek remains uncertain.

In recent years, diversity, equity and inclusion (DEI) initiatives have become standard across various professional sectors. However, a recent study conducted by The Young Foundation - a not-for-profit organisation dedicated to community research and social innovation - sheds light on a concerning trend: a growing scepticism among professionals regarding the efficacy of these initiatives. The research, commissioned by 12 professional membership and regulatory bodies, unveils stark realities about the state of workplace equality and inclusion.

The study, encompassing insights from over 7,000 professionals spanning diverse sectors such as accountancy, engineering, health and safety, law and public relations, exposes worrying statistics. It reveals that while DEI efforts are widespread, professionals increasingly perceive them as mere 'box-ticking' exercises, lacking substantial impact. More troublingly, nearly three-quarters of respondents have encountered barriers hindering career progression (73%) or faced discriminatory or exclusionary behaviours in their workplaces (72%) since the beginning of 2019.

The findings underscore the depth of the challenges faced by professionals, particularly those with multiple marginalised characteristics. The research highlights systemic issues concerning access to professions, affordability of qualifications, lack of role models and exclusion from informal networks crucial for career advancement.

Notably, over half of the surveyed professionals (53%) have contemplated leaving their current employers or professions due to concerns related to DEI, citing feelings of undervaluation and limited opportunities for growth. The disillusionment among professionals signals a critical need for transformative action within professional environments.

While scepticism towards DEI initiatives prevails, the study also identifies pockets of optimism. Tailored solutions, when executed effectively, demonstrate significant potential for driving positive change. These solutions range from normalizing flexible work arrangements and creating accessible learning resources, to implementing targeted development programmes and addressing biases in hiring processes.

To effect meaningful change, the report advocates for a multi-pronged approach. It calls upon professional and regulatory bodies to elevate standards of accountability and ethics concerning DEI practices. Furthermore, it outlines recommendations tailored to various stakeholders, including policymakers, employers and individual professionals, emphasising the imperative of collective commitment to systemic transformation.

As professionals, policymakers and organisations grapple with the implications of these findings, one thing remains clear: achieving true equity and inclusion demands unwavering dedication and concerted efforts from all stakeholders. By fostering environments that embrace diversity and empower individuals, we can pave the way for a more equitable and inclusive future in the professional landscape.

Marks & Spencer (M&S) is making headlines with its latest announcement to boost the wages of over 40,000 store workers. The supermarket giant has disclosed that it will invest nearly £60 million in staff wages, marking its largest-ever investment in frontline workers' rewards.

Effective from 1st April 2024, customer assistant staff members will witness a significant increase in their hourly pay, with rates set to rise from £10.20 to £10.90 across the board. For employees in London stores, hourly wages will see a bump from £11.25 to £12.05. This enhancement not only exceeds the national living wage but also reflects M&S's dedication to providing competitive compensation packages to its workforce.

This decision is poised to benefit approximately 62% of M&S's 65,000 employees, reaffirming the company's commitment to supporting its frontline staff. The pay rise follows two separate increments over the past year, resulting in a substantial increase in the earnings of full-time customer assistants, amounting to nearly £150 more per month compared to the previous year.

Moreover, M&S's investment in its employees goes beyond financial remuneration. The company is also making significant strides in enhancing its family-friendly policies. Effective 1st April 2024, M&S will introduce a six-week paternity leave at full pay, a significant extension from the previous two-week allowance. Additionally, the maternity and adoption leave will be doubled to 26 weeks - also at full pay - representing a considerable £5 million annual investment.

M&S's commitment to supporting its employees during pivotal life moments is further exemplified by the introduction of a Neonatal Leave Policy. This policy offers up to 12 weeks of fully paid leave to any UK colleague whose baby requires specialist neonatal care, without depleting their maternity, paternity, or adoption leave entitlements.

The comprehensive approach to employee welfare underscores M&S's dedication to creating an inclusive and supportive work environment. By investing in both financial incentives and family-friendly policies, M&S is striving to be a beacon of best practices in the retail sector, setting new standards for employee well-being and satisfaction.

Stuart Machin, Chief Executive, stated: 

“Our vision is to be the most trusted retailer - and that starts with being the most trusted employer. That’s why today we’re making our biggest ever investment in our retail pay offer to recognise our colleagues for the vital role they play each day. It means that since March 2022, we’ve invested more than £146m in our retail pay offer and increased our standard hourly rate by more than 26%. But creating a great place to work isn’t just about pay; it’s about the overall package and colleagues feeling valued and able to be their best. That’s why, in addition to our pay increase, I’m delighted to announce some significant improvements to our family leave policies to support colleagues through life’s big moments. A huge thank you to our 65,000 colleagues for their continued hard work.”

The Equality and Human Rights Commission (EHRC) has taken a significant step forward in workplace equality by issuing new guidance on managing menopause in professional settings. The guidance, released under the framework of the Equality Act 2010, sheds light on employers' legal obligations and offers practical recommendations to support employees experiencing menopausal symptoms.

Menopause, a natural phase in a woman's life, often comes with a variety of symptoms including hot flushes, brain fog and difficulty sleeping. Despite being a common experience for women, the impact of menopause in the workplace has often been overlooked, leaving many women feeling unsupported and even compelled to leave their jobs.

Research cited by the EHRC reveals alarming statistics: one in ten women surveyed who have worked during the menopause have felt forced to resign due to the severity of their symptoms. Moreover, two-thirds of working women aged 40 to 60, experiencing menopausal symptoms, reported a predominantly negative impact on their work lives. Astonishingly, very few of these women requested workplace adjustments, often out of fear of potential backlash or discrimination.

The EHRC's guidance seeks to address these challenges by clarifying the legal responsibilities of employers under the Equality Act 2010. Crucially, if menopausal symptoms significantly impair a woman's ability to carry out normal day-to-day activities, they may be considered a disability. Consequently, employers are legally obligated to make reasonable adjustments to accommodate affected employees and to prevent discrimination based on age and sex.

Practical suggestions outlined in the guidance include offering flexible working hours, providing rest areas, and relaxing uniform policies to allow for cooler clothing options. Moreover, the EHRC emphasizes the importance of fostering open and supportive conversations about menopause in the workplace, encouraging a culture where employees feel comfortable seeking help and discussing their experiences.

Importantly, the EHRC warns against disciplinary actions targeting women for menopause-related absences, asserting that such measures could constitute discrimination. Similarly, language or behaviour that belittles or ridicules menopausal symptoms may be deemed as harassment, further underscoring the need for respectful and inclusive workplace environments.

In light of these developments, employers are urged to familiarise themselves with the EHRC's guidance and to adapt their policies and practices accordingly. By proactively addressing the needs of employees experiencing menopausal symptoms, organisations not only fulfil their legal obligations but also cultivate a more supportive and inclusive work environment.