Employees at Three retail stores - which launched in 2003 as the UK’s first 3G only network - are set to receive their second pay rise in a year and in addition many will also be entitled to a £500 payment to help with soaring living costs.

Customer Advisers in the group’s 297 stores will receive a pay rise of 10.1% outside of London - to £11.15 - and by 8.1% in London to £12.32, all effective from 1st January 2023. Store staff can also earn up to a further 25% on their salary through bonuses and any staff earning less than £30,000 a year will be given a £500 one off payment in this month’s pay packet to help with the cost of living crisis.

Head office employees will see their annual pay rise by 7% on average next month.

The group, who employ more than 4,800 people in the UK, implemented pay rises of 12.6% for staff outside London last January. Taking these rises into account, hourly pay outside London has grown 23.7% and by 16.8% in London since December 2021.

In addition, staff receive other benefits, including private medical insurance and free flu vaccines, a free mobile device (or £200) every 18 months, up to 30% discounts at Superdrug, an annual subscription to mental health app, Headspace and access to Nudge, a financial advice tool.

Chief People Officer  at Three UK, Mark Redmond said:

“I would like to take this opportunity to thank all my colleagues for their hard work – especially during a particularly busy time in the lead up to Christmas. They are the backbone of our company, and it is right that we reward them for their efforts.”